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The Opal Peach Boutique Store Policy

Store/Privacy Policy

At The Opal Peach, we're all about making your retail experience exceptional. Here's what you can expect from our Customer Care Policy.

  • Customer Happiness First:

    • Your satisfaction and happiness are our top priorities.

  • Friendly and Efficient Communication:

    • We'll listen and respond promptly to your inquiries and feedback.

  • Easy Access and Convenience:

    • Multiple channels are available for reaching us, making it convenient for you.

  • Proactive Problem Solving:

    • We'll address any issues you encounter with a proactive and solution-oriented approach.

  • Flexible Returns:

    • Our return policy is fair and hassle-free to ensure your peace of mind.

  • Engaging and Empowered Staff:

    • Our team is friendly, knowledgeable, and ready to assist you.

  • Privacy Protection:

    • We respect and protect your privacy and personal information.

  • Continuous Improvement:

    • We value your feedback and constantly strive to enhance our services.

 

At The Opal Peach, we're committed to providing a relaxed and enjoyable retail experience. Your satisfaction is our priority, and we'll do everything we can to ensure you have a positive and memorable time with us.

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Privacy Policy

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Effective Date: 7/26/2023

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At The Opal Peach Boutique, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our retail store, website, mobile applications, and other services. Please take a moment to read this policy carefully to understand how your personal information will be treated. By accessing or using our services, you agree to the practices described in this Privacy Policy.

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1. Information We Collect:

We may collect the following types of information when you interact with our retail store:

a. Personal Information: This includes but is not limited to your name, address, phone number, email address, date of birth, payment information, and any other information you provide when making a purchase or registering for our services.

b. Usage Information: We may automatically collect certain information about your interactions with our services, such as your IP address, device information, browser type, pages visited, and time spent on our website or app.

c. Location Information: With your consent, we may collect your precise location through GPS technology when using our mobile applications or other location-based services.

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2. How We Use Your Information:

a. We use your personal information to process your purchases, fulfill orders, and provide you with the products and services you requested.

b. To send you transactional emails, such as order confirmations and shipping updates.

c. To improve our products and services, personalize your experience, and tailor our offerings to better suit your preferences.

d. To analyze user trends and behavior, and for market research and statistical purposes.

e. To communicate with you about promotions, special offers, and marketing campaigns, but only if you have opted-in to receive such communications.

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3. Information Sharing:

a. We do not sell, trade, or rent your personal information to third parties for their marketing purposes.

b. We may share your information with trusted third-party service providers who assist us in operating our business and delivering services to you (e.g., payment processors, shipping companies).

c. We may share your information when required by law or to protect our rights, safety, or property, or the rights, safety, or property of others.

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4. Security Measures:

We take the security of your personal information seriously and employ reasonable measures to protect it from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

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5. Cookies and Tracking Technologies:

We use cookies and similar tracking technologies to enhance your browsing experience, improve our services, and analyze user behavior. You can manage your cookie preferences through your browser settings.

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6. Children's Privacy:

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from individuals in this age group. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete the information promptly.

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7. Your Choices:

You can choose not to provide certain personal information, but this may limit your ability to use some features of our services.

You may opt-out of receiving marketing communications from us at any time by following the instructions provided in the communication or contacting us directly.

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8. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be posted on our website, and the date of the latest revision will be indicated at the beginning of the policy.

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9. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or the use of your personal information, please contact us at:

theopalpeach@gmail.com

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